Last updated 2 June 2026

Privacy Policy

The Sailor operates the https://thesailorcharter.com website.

This page gives you information about our policies regarding the collection, use, and disclosure of Personal Information when you use our service.

The Sailor follows all the obligatory laws of the General Data Protection Regulation – Regulation 2016/679 of 27 April, GDPR.

1. Information Gathering and Use

Depending on how you interact with The Sailor (online, offline, on the phone, and/or in person), we collect various types of information about you, as described below:

• Personal contact information.
• Demographic Information.
• Technical Information about Computer/Mobile Devices.
• Website/communications usage information.
• Customer Feedback.
• Customer-generated content.
• Social Network Information.

2. For what purpose may we use your data?

We process your personal data on the following legal bases and for the following purposes:

• Customer Service — based on contractual necessity and legitimate interest.
• Contests, marketing, and other promotions — based on your consent.
• Social Networks — based on your consent.
• Personalisation (offline and online) — based on legitimate interest.
• Other general purposes: we use your data for other general business purposes, such as to conduct internal marketing and demographic studies, as well as to evaluate the effectiveness of advertising campaigns — based on legitimate interest.
• Legal reasons or merger/acquisition: if The Sailor and its assets are acquired by or merged with another company, including reasons of insolvency, we may share your data with any of our legal successors — based on legal obligation.

3. How do we keep your data secure?

We are committed to ensuring the protection of the security of the personal data made available to us, having approved and implemented rigorous technical and organisational measures in this regard. Compliance with these rules is an obligation of all those who access them.

4. How long do we keep your data?

When there is no legal obligation to retain personal data, your data will be kept for the time necessary for the purpose for which it was collected, after which it will be anonymised or destroyed.

Within the scope of the purposes described in this Privacy Policy, your data will be kept up to a maximum of 12 months from the last contact made.

5. Your rights under GDPR

As a data subject under the GDPR, you have the following rights, which you may exercise at any time by contacting us at [email protected]:

• Right of access — you have the right to obtain confirmation of whether we process your personal data and, if so, to receive a copy of it.
• Right to rectification — you have the right to request the correction of inaccurate or incomplete personal data we hold about you.
• Right to erasure (right to be forgotten) — you have the right to request the deletion of your personal data where there is no compelling reason for us to continue processing it.
• Right to restrict processing — you have the right to request that we limit the way we use your data in certain circumstances.
• Right to data portability — you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
• Right to object — you have the right to object at any time to the processing of your personal data where we rely on legitimate interest as our legal basis.
• Right to withdraw consent — where processing is based on your consent, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy request". We will respond within 30 days.

6. Cookies

We use cookies to collect information. You can set your browser to refuse all cookies or to tell you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our service.

You can change your cookie choice at any time by clearing the tsc_consent cookie in your browser; the consent banner will reappear on your next visit.

7. Behavioural Remarketing and Third Parties

At The Sailor, we use remarketing services to serve ads to you on third-party websites after you have visited our service. We and our external suppliers (third parties) use cookies to inform, optimise, and serve ads based on your previous visits to our Service.

The Sailor has no control over the privacy policy of third-party services; nevertheless, The Sailor partners with platforms and companies that follow the GDPR law.

8. Service Suppliers

We may pass your personal data to third parties to provide services on behalf of The Sailor, or to help us analyse how our service is used.

These third parties have access to your Personal Information only to perform such tasks on our behalf and are obliged to keep your data secure and to use it only and exclusively for the purpose for which it is contracted. As soon as the data is no longer required, it will be deleted immediately.

9. Compliance with the Law

We will disclose your Personal Information only when required to do so by law.

We inform you that the Portuguese administrative control authority for data protection is the Comissão Nacional de Proteção de Dados (CNPD), to which you can appeal if you consider that we have violated this privacy policy.

10. Commercial Transactions

If The Sailor is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. You will be notified before your Personal Information is transferred and becomes subject to a different Privacy Policy than the one set out here.

11. International Transfer

Your information, including personal information, may be transferred to – and maintained on – computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are outside Portugal and choose to provide us with information, please note that the information, including personal information, will be processed in Portugal.

12. Links to Other Websites

Our website may contain links to other websites that are not operated by The Sailor. The provision of such links is made in good faith and The Sailor cannot be held responsible for the possible collection and processing of personal data carried out on these websites, nor for the accuracy, credibility, and functionality of websites belonging to third parties.

13. Children's Privacy Policy

Our service is not directed to children under the age of 16 ("Children"). Children's data is collected only with the permission of the holder of parental responsibility. We do not knowingly collect personally identifiable information from children. If you are the holder of parental responsibility or guardian and become aware that your child has provided us with personal information, please contact us.

If we learn that we have collected Personal Information from children under the age of 16 without their consent, we will take prompt action to remove that information from our servers.

14. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

15. Where can I find more information?

If you have any questions about this Privacy Policy or the way The Sailor processes your information, you can contact us at [email protected].

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