Last updated 9 June 2026

Privacy Policy

The Sailor operates the https://thesailorcharter.com website.

This page gives you information about our policies regarding the collection, use, and disclosure of Personal Information when you use our service.

The Sailor follows all the obligatory laws of the General Data Protection Regulation – Regulation (EU) 2016/679 of 27 April (GDPR).

1. Data Controller

The data controller responsible for your personal data is:

No Data Protection Officer has been appointed, as this is not required for an organisation of this size and processing profile under GDPR Art. 37. For all data-related enquiries, contact us at the address above.

2. Information We Collect and How We Collect It

We collect personal data in the following ways:

• Visiting our website. When you browse thesailorcharter.com, we automatically collect technical information including your IP address, browser type and version, device type, pages visited, referring URL, and time of visit. This information is collected via cookies and Google Tag Manager (see Section 8 — Cookies).
• Contacting us by email. When you write to [email protected], we collect your name, email address, and any personal information you choose to include in your message.
• Contacting us via WhatsApp. When you message or call us on WhatsApp (+351 924 748 781), your phone number, display name, and message content are processed on our behalf by Meta Platforms Ireland Ltd, the operator of WhatsApp (see Section 10 — Service Processors).
• Calling us by phone. When you call us, we collect your phone number (if visible) and any information you provide during the call.

The categories of data we may hold as a result of these interactions include:

• Personal contact information (name, phone number, email address)
• Demographic information
• Technical information about your computer or mobile device
• Website and communications usage information
• Customer feedback and customer-generated content
• Social network information

3. For What Purpose May We Use Your Data?

We process your personal data on the following legal bases and for the following purposes:

• Customer service — based on contractual necessity and legitimate interest.
• Contests, marketing, and other promotions — based on your consent.
• Social networks — based on your consent.
• Personalisation (offline and online) — based on legitimate interest. Our legitimate interest is to provide you with a more relevant experience and communications tailored to your enquiry.
• Analytics and ad measurement — based on your consent (where required by cookie law). We use this data to understand how our website is used and to measure the effectiveness of advertising.
• Other general business purposes — such as internal marketing and demographic studies and evaluating the effectiveness of advertising campaigns — based on legitimate interest.
• Legal reasons or merger/acquisition — if The Sailor and its assets are acquired by or merged with another company, including in cases of insolvency, we may share your data with any of our legal successors — based on legal obligation.

4. How Do We Keep Your Data Secure?

We are committed to ensuring the protection of the security of the personal data made available to us, having approved and implemented rigorous technical and organisational measures in this regard. Compliance with these rules is an obligation of all those who access them.

5. How Long Do We Keep Your Data?

When there is no legal obligation to retain personal data, your data will be kept for the time necessary for the purpose for which it was collected, after which it will be anonymised or destroyed.

Within the scope of the purposes described in this Privacy Policy, your data will be kept for up to 12 months from the last contact made.

6. Automated Decision-Making

We do not carry out any automated decision-making, including profiling, that produces legal or similarly significant effects concerning you. No decisions about you are made solely by automated means.

7. Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights, which you may exercise at any time by contacting us at [email protected]:

• Right of access — you have the right to obtain confirmation of whether we process your personal data and, if so, to receive a copy of it.
• Right to rectification — you have the right to request the correction of inaccurate or incomplete personal data we hold about you.
• Right to erasure (right to be forgotten) — you have the right to request the deletion of your personal data where there is no compelling reason for us to continue processing it.
• Right to restrict processing — you have the right to request that we limit the way we use your data in certain circumstances.
• Right to data portability — you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
• Right to object — you have the right to object at any time to the processing of your personal data where we rely on legitimate interest as our legal basis.
• Right to withdraw consent — where processing is based on your consent, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to lodge a complaint — you have the right to lodge a complaint with a supervisory authority at any time, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement. The Portuguese supervisory authority is the Comissão Nacional de Proteção de Dados (CNPD), available at www.cnpd.pt.

To exercise any of the above rights, please contact us at [email protected] with the subject line "Privacy request". We will respond within 30 days.

8. Cookies

We use cookies to operate and improve our website. When you first visit, a consent banner lets you choose whether to allow non-essential cookies. You can change your choice at any time by clearing the tsc_consent cookie in your browser settings; the consent banner will reappear on your next visit.

Strictly necessary — always active

Analytics — only set if you accept cookies

Advertising — only set if you accept cookies

You can also configure your browser to refuse all cookies or to be notified when a cookie is being sent. Note that disabling cookies may affect the functionality of some website features.

9. Behavioural Remarketing and Third-Party Advertising

We use remarketing services to show ads to you on third-party websites after you have visited thesailorcharter.com. These services are provided by:

• Google LLC — via Google Ads and Google Analytics 4. You can opt out at adssettings.google.com.
• Meta Platforms Ireland Ltd (Facebook / Instagram) — via Meta Pixel. You can opt out via Meta's cookie policy.

We and these suppliers use cookies (see Section 8) to inform, optimise, and serve ads based on your previous visits. These cookies are only placed with your consent.

The Sailor has no control over the privacy policies of these third-party services; however, all named suppliers follow GDPR and process EU data under the EU–US Data Privacy Framework (see Section 13 — International Transfers).

10. Service Processors

We engage the following third-party processors who may access your personal data only to provide services on our behalf:

All processors are contractually obliged to keep your data secure, to process it only for the contracted purpose, and to delete it as soon as it is no longer required.

11. Compliance with the Law

We will disclose your Personal Information only when required to do so by law.

You have the right to lodge a complaint with the Portuguese supervisory authority, the Comissão Nacional de Proteção de Dados (CNPD — www.cnpd.pt), if you consider that we have violated this Privacy Policy or your rights under the GDPR.

12. Commercial Transactions

If The Sailor is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. You will be notified before your Personal Information is transferred and becomes subject to a different Privacy Policy than the one set out here.

13. International Transfers

Some of the third-party processors listed in Section 10 — specifically Google LLC and Meta Platforms Ireland Ltd — transfer personal data to servers located in the United States. These transfers are carried out on the basis of the EU–US Data Privacy Framework (European Commission adequacy decision 2023/1795, adopted 10 July 2023). Where this framework does not apply, transfers are protected by the European Commission's Standard Contractual Clauses (SCCs).

If you are outside Portugal and choose to provide us with information, please note that your personal information will be processed in Portugal unless transferred as described above.

14. Links to Other Websites

Our website may contain links to other websites that are not operated by The Sailor. The provision of such links is made in good faith and The Sailor cannot be held responsible for the possible collection and processing of personal data carried out on these websites, nor for the accuracy, credibility, and functionality of websites belonging to third parties.

15. Children's Privacy

Our service is not directed to children under the age of 16. Children's data is collected only with the permission of the holder of parental responsibility. We do not knowingly collect personally identifiable information from children. If you are the holder of parental responsibility or guardian and become aware that your child has provided us with personal information, please contact us.

If we learn that we have collected Personal Information from children under the age of 16 without parental consent, we will take prompt action to remove that information from our servers.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.

17. Contact and Further Information

If you have any questions about this Privacy Policy or the way The Sailor processes your information, please contact us:

Thank you for your preference.